Returns & Refunds Policy

Digital Products (Ebooks & Downloads):
All digital downloads are final sale once delivered or accessed. Because digital products cannot be “returned,” we do not offer refunds or exchanges on ebooks, guides, trackers, or any downloadable content.

Merchandise (Apparel/Physical Items):
Merchandise may be returned or exchanged within 14 days of delivery if the item is unused, unworn, unwashed, and in its original condition with all original packaging/tags (if applicable). Customers are responsible for return shipping unless the item arrived damaged or defective. Damaged or defective items will be replaced at no cost when reported within 14 days with proof of purchase and photos.

NouriBalm is handmade in small batches to ensure freshness and quality. For safety and hygiene reasons, opened products cannot be returned. Unopened items may be exchanged within 14 days of purchase with proof of purchase. If your product arrives damaged or defective, we will replace it at no cost.

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

1125 E. Broadway # 809 Glendale CA 91205

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@bodyhealthfit.com.